Essential Questions to Ask References When Evaluating Software Development Agencies

When selecting a software development agency, asking the right questions to references is crucial. Not sure what to ask? No problem - steal our list.

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1. What Were Your Initial Impressions?

How professional and organised was the agency from the start?

2. Did They Understand Your Needs?

How effectively did the agency grasp your project requirements and goals? Were they good at asking questions about your users and industry?

3. What Was Their Communication Style?

Were they responsive and transparent throughout the project?

4. How Did They Handle Changes?

How flexible was the agency with adjustments to the project scope? How did this affect the overall project cost?

5. What Was the Quality of Deliverables?

Did the final product meet your expectations, and were there any major issues?

6. Did They Meet Timelines?

Were project milestones and the final product delivered on time?

7. How Transparent Were They About the Budget?

Were there any unexpected costs, and did they stick to the agreed budget? If you went over budget, by how much?

8. What Post-Launch Support Did They Offer?

How responsive were they to issues after the project was completed?

Would you work with them again? Why or why not?

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